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CUSTOM PRICING · SCOPED ON YOUR CALL

Broad Connect isn’t an expense.

It’s what you can’t afford to miss.

Every engagement is built around your business — your volume, your gaps, your growth. The only way to get a number is to have the conversation. So, to know more about pricing, Book a Demo With us Today!

Get a Custom Quote

Pricing Model

How Our Pricing Works

Simple and transparent. No surprises.

Fixed Monthly Fee

A transparent service fee based on the plan you choose

35¢ Per Call

Only billed when the AI actually speaks to someone

No Hidden Fees

Your costs scale naturally as your business grows

Calculator

Free Tool

AI Agent ROI Calculator

Takes ~2 minutes
Staff Salary
$ AUD
Working Pattern
Days worked per week 5 days
1 day7 days
Automatable Tasks
How much time does your staff spend on these per week?
📞 Inbound calls 50 calls/wk
⏱️ Avg. call duration 4 mins
📬 Voicemail checks & callbacks 30 mins/wk
📅 Appointment bookings 10 bookings/wk
🔁 Outbound follow-up calls 10 calls/wk
💰 Invoice & debt follow-up 20 calls
Your True Employment Cost
Hourly rate
$33
Daily rate
$263
Monthly cost
$5,417
Annual cost
$65,000
Monthly Cost of Automatable Tasks
$1,840
per month in staff time
📞 Call handling$1,120
📬 Voicemail & callbacks$248
📅 Bookings$220
🔁 Outbound & follow-up$165
💰 Invoice & debt$87
Hours per month on automatable tasks
55 hrs

the comparison

Enterprise-Grade Infrastructure

See exactly what’s included in each plan

What You Get Growth Plan Scale Plan POPULAR Enterprise
Monthly Price Custom Custom Custom
Proof of Concept Period 3 months 3 months Negotiable
Best For Small–medium businesses High-volume businesses Multi-location / large orgs
AI Builds per Month 1–2 builds 3–5 builds Unlimited (fair use)
AI Voice Agent ✓ ✓ ✓
Lead Response & Follow-Up ✓ ✓ ✓
Advanced Reporting Dashboards ✓ ✓ Custom
Multi-Department Automation ✕ ✓ ✓
Dedicated AI Strategist ✕ ✕ ✓
Custom Integrations ✕ ✕ ✓
Priority Support ✕ ✓ SLA Included
SMS + Email AI Workflows ✓ ✓ ✓
Voice Call Rate Scoped on call call Scoped on call call Scoped on call

The Partnership

What Each Month Includes

Continuous Infrastructure Builds
We continuously build and maintain your AI infrastructure so it scales seamlessly with your business. Every component is monitored, optimized, and deployed without downtime.
AI Voice Brain Optimisation
Your AI agent gets smarter every day. We refine scripts, adjust brand voice, and sharpen intake logic based on real call data to ensure every patient or lead feels heard.
24/7 Lead Acceleration
Never miss a lead again. Our AI works around the clock to capture, qualify, and route every inbound inquiry so your team can focus on closing deals.
Strategic Performance Reviews
Regular deep-dives into your AI's performance metrics. We analyze trends, identify opportunities, and adjust strategy to keep your system performing at its peak.

Getting Started

From Discovery to Deployment

We believe the best results come from working closely together from day one.

1
Strategic Discovery & Objective Mapping
  • Strategic Mapping: Host a dedicated kickoff meeting to align your business objectives with a custom AI roadmap.
  • Use Case Identification: Pinpoint high-impact opportunities for automation, such as lead qualification and appointment scheduling.
  • Brand Alignment: Capture your unique brand voice and communication style to ensure the AI feels like a natural extension of your team.
2
Architecture Design & Prototyping
  • Requirement Documentation: Receive a comprehensive project document detailing every functional requirement for your automation.
  • Visual Logic Mapping: Review detailed flowcharts that visualize every potential conversation path and user interaction.
  • Prototype Testing: Interact with a "Beta" AI agent to test voice logic and personality before the final engineering phase begins.
3
Technical Engineering & CRM Integration
  • Advanced Prompt Engineering: Execute deep-layer prompt engineering to refine conversation logic and agent decision-making.
  • Ecosystem Connection: Seamlessly integrate the AI stack with your existing CRM and internal productivity tools.
  • Secure Data Mapping: Establish robust API authentication and data mapping to ensure all information transfers are secure and accurate.
4
Production Deployment & Stability Audit
  • Final Sign-off: Conduct a final pre-flight review and formal approval process to ensure everything meets your standards.
  • Production Deployment: Go live with your AI agent, transitioning from the sandbox environment to your active business channels.
  • Stability Monitoring: Perform a 48-hour intensive performance audit post-launch to guarantee system stability and goal achievement.

Cancellation & Refunds

The Broad Connect Commitment

Your Flexibility Headline:

Month-to-Month Sovereignty

After your initial 3-month proof of concept period, your plan continues on a month-on-month basis. There is no lock-in beyond those first three months. 

The Process

To cancel, simply provide 30 days written notice before your next billing date. Your service, builds, and optimizations continue in full for the duration of that final 30-day period. 

Ownership Note:

You retain full access to all automations and systems built during your engagement. No further charges are made after your final billing period closes.

Our Investment

Resource Allocation Policy

The Why?: We invest significant time, resources, and expertise from the moment your engagement begins. Our zero refund policy reflects this commitment and is agreed upon prior to commencement.

The Policy

Once work has commenced on your account—including onboarding, builds, or configurations—no refunds will be issued under any circumstances.

Scope

This applies to the current billing month, any completed or in-progress automation builds, custom scoped projects, and onboarding work.

FAQ

Frequently Asked Questions

Common questions about our pricing and service

01
Is there a setup fee?
There is no separate setup fee. Everything is included in your monthly plan from day one.
02
What's the minimum commitment?
All plans start with a 3-month proof of concept period.
03
What exactly counts as an "AI build"?
A build is any new AI system or significant improvement to your workflow.
04
What happens if I want to cancel?
Simply provide 30 days written notice before your next billing date.
05
Are SMS costs included?
SMS costs are billed directly by your provider (like Twilio).

Stop Draining Your Resources
on Repetitive Admin.

Every 3 minutes, another Australian business moves a manual process to AI. Reclaim 20+ hours of your week and get back to the high-value work that actually grows your business.

Book a Demo Call

View our 3-Month Proof of Concept Guarantee.